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Frequently Asked Questions

Looking for an update on the progress of your order? Please check the order confirmation email we sent to you - in there you will find a button at the top, linking to a page which will show your estimated delivery schedule and shipping status.

Please note that we are unable to make changes to the address or delivery date of an order after it has been processed. Please ensure you carefully check the address and estimated delivery dates before completing your order.

Please browse one of the help topics below to find an answer to a specific question you might have. Alternatively, you can use the 'How can we help you?' search bar to help you find the answer you are looking for. Please scroll down to find all relevant information.

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