Contact us

Question about an order you've placed?

If you have a query about an existing order, we recommend first contacting the merchant via their contact page. You can find this if you click on the relevant order in My Orders or their name on the product page and follow the link on the merchant's profile to contact them.

Something else, or prefer to speak with us?

Please fill in the form below or drop us a line at We are here to help, so please contact us any time. We're usually available on email or on the website chat window (see bottom right of the website) between 9am and 5.30pm Mon-Fri. We also welcome feedback, so please don't hesitate to get in touch.

We always get back to customers quickly.

Our postal address is: The Food Marketplace Ltd, 5-7 Tanner Street, London SE1 3LE.

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